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Your money is safe. This was not your fault, and our team has already been told.
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- Your money
- Safe. Your balance, positions and withdrawals are not affected.
- Orders
- If you were buying or selling, check your portfolio before you try again. An order goes through once or not at all.
- Payments
- If you were adding or withdrawing money, check your transactions. Each payment shows as Completed, Pending or Failed.
- Our team
- Alerted at 16:00 WAT and working on it.
Still not working?
Contact support and give us this reference. It helps us find what went wrong.
ReferenceERR-7Q2K-1600
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